News

Mindcore introduces the centralized technical support

Mindcore company begins using a single support number for our clients: 8 800 500 6448. Calls are free throughout all the Russia territory. At the same time customers can still use e-mail to send us the problems and questions: support@mindcore.ru

“Since the foundation of the company Mindcore has earned the trust of dozens of companies in Russia and abroad. For any problems and challenges our customers experience, we try to find the right, most responsible approach. Reinventing our support is another step in the development of customer-oriented company – says Mindcore Business Development Manager Ilya Karjakin. – Each request received by phone or by e-mail the appropriate priority is assigned and, depending on the urgency and difficulty, a new task appears in the plan of work of our employees. Thus, quality control and timing of Service are improved and Mindcore customers continue to receive timely assistance.”

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